Compare the approved scope with the physical work

Start with the carrier estimate and identify the areas or quantities that were included, reduced or omitted. Compare those details with photographs, measurements and the actual repair requirements.

Document the specific gap

Avoid a general request to increase the estimate. Identify each item, explain the quantity or repair-scope difference and connect the request to relevant supporting material. Product availability, matching evidence, code requirements or manufacturer instructions may be relevant when applicable.

Decide whether a reinspection is supported

When the evidence supports an on-site review, prepare the contractor’s crew with the relevant photographs, measurements and documentation. A reinspection is not guaranteed to change the carrier’s decision.

Keep the role clear

Contractors can document their repair estimate and scope. Questions about policy interpretation, settlement negotiation or homeowner representation should be referred to the appropriately qualified professional. Requirements differ by jurisdiction.

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