Estimating and supplement support for contractors

Document the scope. Support every line. Move the file forward.

Xactimate estimating, evidence-backed supplement documentation, and file follow-through for roofing and general contractors.

Evidence-backed scope Contractor-focused File tracking and follow-up
Xactimate estimating
Supporting evidence
File follow-up

The Claimsters approach

An estimate is the beginning, not the whole workflow.

Claimsters works as the contractor's estimating and supplement team. We review the carrier's estimate, rebuild the repair scope in Xactimate, prepare evidence-backed supplements, submit the documented scope, respond to estimate questions in writing and follow the file until the carrier issues a revised estimate.

Each applicable line item is tied to project photographs, measurements, the relevant local building-code edition and amendments, or manufacturer installation instructions. We confirm the carrier's regional price list and its date before rebuilding the estimate.

The contractor engages Claimsters to work within its business. With the contractor's authorization, we work through its company email and write as the contractor about its own estimate and repair scope. Open files receive weekly follow-up, with status updates to the contractor.

Start with the Scope Gap Calculator →
01 / REVIEW

Review the carrier estimate

Compare the estimate with damage, photos, measurements, and the repair scope.

02 / REBUILD

Rebuild in Xactimate

Document relevant items, quantities, pricing, and supporting requirements.

03 / SUBMIT

Prepare the evidence

Organize the supporting material and respond to questions about documented line items.

04 / TRACK

Track the file

Record responses, deadlines, weekly follow-ups, and the revised estimate.

Services

Estimating and operational support across the contractor workflow.

Choose the service that matches your current file or business need. Claimsters supports individual projects and ongoing contractor volume.

01

Xactimate estimating

Line-by-line estimate preparation using the applicable regional price list, quantities and documented repair scope.

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02

Roofing supplement writing

Residential roofing supplement documentation supported by photos, measurements, code references and manufacturer requirements.

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03

Denial and partial denial support

Evidence gathering, estimate preparation, supplement submission and supported reinspection requests for denied, partially denied and below-deductible files.

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04

Reinspection support

Prepare the contractor's crew with relevant photographs, measurements and code items when the available evidence supports a reinspection.

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05

Commercial roofing estimates

Estimate and supplement documentation for commercial roofing, flat roofs, metal roofs and other commercial building scopes.

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06

Claims management

File tracking, weekly follow-up, status updates and depreciation-release follow-through as a separate service.

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Additional contractor support includes Symbility estimates, work inside platforms such as AccuLynx, retail estimates for non-insurance-funded jobs, one-to-one and team training, estimating-process consulting, and residential or commercial desk and retainer support for recurring claim volume. The same estimating and documentation process can support storm, snow and ice, fire, smoke, water, flood and mitigation repair scopes when the project records support them.

Contractor tool

Put a number on the scope gap.

Choose the file stage, identify the work involved, and enter measurements from your report. The calculator applies the planning rates in the Claimsters overview.

  • ✓Denied, partial denial including below-deductible files, or supplemental.
  • ✓Roof, siding, or both.
  • ✓Planning rates for roof size, siding material and specialty bid items.
  • ✓Stage-specific document checklist.

Scope Gap Calculator

Enter available project information to calculate an illustrative scope value.

1. File stage
Your estimate —

Complete the required fields, then calculate your scope.

Repair scope value —
Approved amount —
Remaining request —
Request vs. approved —

What to prepare for this stage

  • Carrier denial letter and available inspection photographs.
  • Photographs tied to each roof slope or elevation.
  • Third-party measurement report.

Exact documents depend on the file and the information available.

Uses the illustrative planning rates in the Claimsters overview: $800 per roofing square in New Jersey and Pennsylvania, and $650 per square in other states; $25 per linear foot for aluminum siding and $14.90 for vinyl. Specialty bid items receive a 43% markup before overhead and profit. For example, a $10,000 bid becomes $14,300 after markup and $17,160 after applicable 10% overhead and 10% profit. The calculator is not a carrier price list or a promise of approval or payment. Actual estimates use the same applicable regional price list as the carrier.

See the value in your monthly pipeline.

Enter file volumes and your average remaining request per file. This models the value of requests in your pipeline, not expected approvals or payments.

Denied files

Partial denials

Supplemental files

25%
Total monthly request pipeline $0.00 Amount at the selected share $0.00

Pricing

Choose the level of support your files need.

Fees below reflect the provided Claimsters service overview. Confirm the current terms before work begins.

Estimate, submission and follow-through

Xactimate estimate, documentation, submission, and follow-up through the revised estimate.

$150 + 7.5% of increase

Estimate only

Complete Xactimate estimate delivered to the contractor for submission.

$200 / estimate

Denied, partial-denial, or below-deductible file

Evidence, estimate preparation, submission, supported reinspection requests, and follow-up.

4% of increase

Claims management

Separate file management through depreciation release, including weekly follow-up and status updates.

$500 / claim

Evidence and file discipline

Every line needs supporting documentation.

Claimsters' workflow focuses on the evidence needed to understand and support the contractor's repair scope.

01 / PRICING

Comparable estimate pricing

Confirm the applicable regional price list and date before rebuilding the estimate for comparison.

02 / EVIDENCE

Evidence tied to each item

Use relevant photos, measurements, local code information, manufacturer instructions, and weather evidence where relevant.

03 / FOLLOW-UP

Documented file progression

Track submissions, responses, deadlines, weekly follow-ups, and the revised estimate.

How we work

Your estimating and supplement team, working within your business.

The contractor engages Claimsters as a company to support its own estimating and supplement workflow. With the contractor's authorization, Claimsters works through the contractor's company email and writes as the contractor about the contractor's estimate, evidence and repair scope.

Our work is to document, submit and explain the repair scope. We do not negotiate insurance settlements, interpret policy coverage or exclusions, or advocate for homeowners. Those matters remain with the homeowner's public adjuster or attorney where engaged. State requirements are checked for each new assignment.

Selected documented case files

Evidence changes what the file can show.

These anonymized examples show how measurements, product documentation and line-item estimate detail were used in specific files.

Explore the case studies

ROOF REPLACEMENT · OHIO

A 30-shingle repair scope became a full roof replacement.

The original estimate allowed repair of 30 damaged shingles across four slopes. A product identification report documented that the shingle was discontinued and no matching product was available. The carrier then approved a full roof replacement.

$24,450.97Approved replacement cost

The follow-on supplement items remained under review at the time of the case update.

SIDING SUPPLEMENT · MARYLAND

A line-item siding supplement added $12,886.80.

The carrier had approved $9,386.40 in replacement cost and denied part of the siding scope. A supplemental estimate addressed the front, right and rear elevations and applied the depreciation treatment requested by the desk adjuster.

$12,886.80Supplement approved; total approved replacement cost reached $22,273.20

The carrier used the submitted estimate as the settlement document, with depreciation applied. Claimsters' role was estimate preparation and documentation, not settlement negotiation.

SOLAR DETACH & RESET · MARYLAND

Specialty roofing work was documented by quantity and component.

The supplement documented detach and reset of 27 solar panels and their mounting hardware. The carrier also accepted removal of a second shingle layer.

$11,656.68Supplemental payment logged October 14, 2026; still with the insurance company at the time of the latest status update

Overhead and profit remained open at the time of the latest status update. The logged amount is not presented as received or finally paid.

These selected, anonymized case studies describe individual file outcomes. Carrier decisions, project facts and supporting evidence vary from one assignment to another.

Service areas

Nationwide contractor support, with experience across ten states.

Claimsters works nationwide. The states below reflect documented experience in the supplied company overview. Each file is checked against the applicable local code, price list and state requirements.

View all service areas

Common questions

What contractors need to know.

Get familiar with the service boundaries and what to prepare before starting a project.

What documents should we provide?

Useful starting materials may include the carrier estimate or denial letter, relevant photographs, measurement reports, and available project records.

What are the three file stages?

Denied, partial denial, and supplemental. A below-deductible claim follows the partial-denial path. Each stage determines the evidence gathered, estimate work and follow-up.

How does Claimsters work with a contractor?

The contractor hires Claimsters as its estimating and supplement team. With the contractor's authorization, Claimsters works through the contractor's company email and communicates about the contractor's own estimate, supporting documents and repair scope. State-specific requirements are checked for each new assignment.

Does Claimsters negotiate settlements?

No. Claimsters' described role focuses on the contractor's repair scope, estimates, supplement documentation, and supporting evidence. Settlement negotiation and policy coverage interpretation are outside its stated service scope.

Does the calculator guarantee an approval or payment?

No. Calculator values are illustrative planning figures. Actual estimates must use the applicable carrier price list, and approvals or payments are not guaranteed.

Does Claimsters track files after submission?

Every open file receives weekly follow-up, and the contractor receives status updates. Submissions, carrier responses and deadlines are recorded. Claims management through depreciation release is a separate $500-per-claim service.

What systems and estimating support are available?

Claimsters prepares estimates in Xactimate and Symbility and can work inside contractor platforms such as AccuLynx. The company overview also includes retail estimates, estimator and project manager training, team training, consulting, residential and commercial desks, and monthly or storm-surge retainers.

START A ROOFING PROJECT

Tell us what your contractor business needs.

Tell us about your contractor business and the estimating or supplement support you need. Claimsters will use these details to understand the request and confirm the appropriate next step.

  • Single roofing files or ongoing contractor volume
  • Xactimate estimating and supplement documentation
  • Submission support and weekly file follow-up

Please do not submit policy numbers, sensitive personal information, payment details, or confidential claim documents through this general inquiry form.

PROJECT INQUIRY

Tell us what you need.

Fields marked with an asterisk are required.

Submitting this form does not create a service agreement or guarantee carrier approval or payment.