1. Send the file
Provide the carrier estimate or denial letter, damage photographs, measurement report and other available supporting documents.
2. Review the repair scope
We compare the estimate with the available evidence and identify missing items, quantity differences and scope questions that need support.
3. Rebuild the estimate
We prepare the estimate in Xactimate using the applicable regional price list and documented repair requirements.
4. Submit supporting documentation
Each proposed item is supported where applicable by photographs, measurements, building code references or manufacturer installation requirements.
5. Follow up and respond
We track the file, follow up on open items and respond to questions about estimate line items with supporting documentation. Reinspection may be requested when the evidence supports it.
6. Deliver the revised estimate
When the carrier issues a revised estimate, we provide it to the contractor. Claims management through depreciation release is available separately when engaged.
The carrier determines what it approves. This process does not guarantee payment or claim approval.